Having won numerous awards and achieved multiple promotions during more than 20 years in restaurant management, Ken left the hospitality field for a completely new challenge: conveyor installation. After discovering his management skills made him a better fit for administration and supervision, he transferred to project and site management, ensuring that installation crews equipped with the right components and at the right time to complete jobs on schedule. After traveling the country coast-to-coast from one installation to the next for another decade (and delighted to get paid for indulging his travel cravings), Ken brought his 30-plus years of customer service and project management expertise to Synergy in 2018.