Services

Synergy’s experienced team custom designs and engineers complete, end-to-end materials handling systems for e-commerce and retail distribution centers nationwide. Projects are brand agnostic, allowing us to incorporate the optimal mix of systems and equipment—including high-speed sortation, unit sortation, pick-to-light, put-to-light, pallet and case rack, shelving, conveyors and more—to ensure the needs of your unique application are met. Each design results from a collaboration between your team and our team and is delivered quickly to keep your project on track.

Not every project requires a from-scratch design. Some simply need software or equipment retrofits, enhancements, or updates to improve their operation. That’s why Synergy works with customers to optimize the function of an existing equipment installation, increase productivity, and extend the lifespan of a prior investment. Solutions include diagnostic evaluations and recommendations for mechanical, electrical, or controls issues—as well as for controls optimization and spare parts sourcing.

Upon approval of the proposed design, Synergy obtains and approves bids from vendors and contractors. You’ll know all costs up front, because the pricing and scheduling of all design/build equipment and installation recommendations is 100% transparent. Further, we schedule, direct and oversee the entire installation and commissioning process—including the development and execution of an acceptance testing plan to verify that all systems operate as expected.

Throughout the design, engineering, installation, and commissioning process, our team is your team. Every customer has direct access to—and receives personal attention from—Synergy team members, who are located across the U.S. for rapid on-site response. We strive to ensure that your project remains within scope and budget, as well as adheres to the agreed upon installation and commissioning schedule.

Synergy partners with industry leading controls and software companies. We offer complete control system design and engineering, as well as a WCS/WES software interface that connects your operation’s host software—including all major brands of warehouse management software (WMS) and custom operational software—to your new system. This ensures seamless and coordinated data transfer, visibility and communications to optimize system performance. Additionally, every project includes comprehensive, functional design documents encompassing the entire system’s equipment, controls and software, describing its anticipated operation and performance.

In addition to possessing decades of experience and industry-specific expertise, the Synergy team is enthusiastically committed to client service. We understand that your project requires a specific solution; that’s why our process is flexible. Every project timeline includes both time and scope for your team to provide valuable feedback that guide any design revisions or additions. Additionally, our team is strategically located across the U.S. for training, to answer questions, and to provide fast on-site post-commissioning assistance and support. Need service parts? Let us coordinate that for you through our vendor network.