Why We Do what we do
Bringing together individuals with decades of experience designing and implementing some of the most complex—yet efficient—materials handling systems in the world, Synergy Design & Integration’s lean team of senior-level experts is eager to address your distribution challenges.
At Synergy, our team is your team.
Let us partner with you to create a system for you that reduces costs, increases efficiencies, and delivers products to your customers at the service levels they expect. Evolving business needs? No problem. We’re committed to helping your operations grow and change.
Let’s do this. Together.

What It Means to Be a Women-Owned Business
In an industry dominated by men, Synergy Design & Integration is a woman-owned business. While rare in our field, women-owned and operated companies are at the leading edge of nearly every sector—and we’re excited to be a part of the movement.
A copy of our certification is available in support of your company’s organization-wide diversity initiatives.
Meet Our Team


With a 20-year career spanning construction and retail, Rachelle is a master of project management, scheduling, marketing and sales—all skills that have transitioned readily to an administrative role overseeing material handling systems engineering projects. A Purdue University graduate with a degree in building construction management, Rachelle is the driving force behind all Synergy projects. She coordinates contracts, monitors projects, minds the details, and interfaces with the team to ensure that each design and installation runs as smoothly as possible. Rachelle founded Synergy in 2016.
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As Rachelle’s first employee at Synergy (and in life), Steve has two decades of supply chain expertise spanning pre-contract engineering, project management, and control system functional design for both greenfield and retrofit facilities. A mechanical engineering graduate of Purdue University, his design work in retail and e-commerce distribution facilities is informed by extensive data analysis to determine the optimal solution for both process improvements and maximum ROI. Prior to his current role, Steve spent his entire career at another systems integrator serving Fortune 500 retail clients. There, he rose through the ranks from hands-on project design and documentation to upper management. His role at Synergy allows Steve to get back to what he loves: leveraging his extensive, hands-on direct-to-consumer fulfillment center design knowledge to create unique solutions that meet the challenges of today’s retailers and shippers.
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William “Bill” Miller
Senior Project Manager

Bill built his career in supply chain after an extensive and successful career in construction—including owning his own contracting business. Trained as a journeyman carpenter and licensed as a construction code official and building inspector in New Jersey, Bill also holds a civil engineering degree. With the collapse of the construction industry in 2007, he transitioned to supply chain when he accepted an engineering role at a major material handling equipment manufacturer and system integrator, where he spent a decade rising through the ranks to manager of project management. An experienced problem solver whose diverse background in multiple fields affords him a fresh perspective on project management, engineering, design and software challenges, Bill joined Synergy in June 2017.
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With 27 years of experience in material handling systems 3D design and modeling—as well as a veteran of the US Army Reserve—Jerome has held many titles, both formal and informal. Among them, Mechanical and Systems Engineer and Mister Parcel (after creating many of the standard new facility and system designs still deployed by a major international courier delivery company). Additionally, Jerome designed and engineered a complete product line—including unique drawings for more than 550 parts—to enable his company to replace a supplier with in-house manufactured components. As the material handling brands he worked for consolidated via acquisition by ever-larger corporations, Jerome decided he prefers the atmosphere of small business. He joined Synergy in 2018.
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Ken Randolph
Procurement/Customer Service

Having won numerous awards and achieved multiple promotions during more than 20 years in restaurant management, Ken left the hospitality field for a completely new challenge: conveyor installation. After discovering his management skills made him a better fit for administration and supervision, he transferred to project and site management, ensuring that installation crews equipped with the right components and at the right time to complete jobs on schedule. After traveling the country coast-to-coast from one installation to the next for another decade (and delighted to get paid for indulging his travel cravings), Ken brought his 30-plus years of customer service and project management expertise to Synergy in 2018.
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Hired immediately after graduation from Middle Tennessee State University with a degree in engineering systems technology, Kyle spent eight years at a systems integrator alongside Steve Sipkovsky. There, as a project manager, he designed and integrated material handling systems for a variety of retail, e-commerce and parcel facilities. Additionally, Kyle is certified in Lean Manufacturing and is a Six Sigma Black Belt. He brought his project management expertise to Synergy in 2019.